Dear Members


The latest information from the Ministry of Business, Innovation & Employment (MBIE) regarding the status of self-storage facilities as of 27/3/2020.

Self-storage facilities can operate only to facilitate access for essentials. Access to existing lockers is permitted for essential items and services only, for example, retrieval of a fridge to replace a broken one. New sales or expiries of units are considered a non-essential business. The business should look at alternate ways to manage these aspects such as renewing expired contracts remotely.

While providing access to essential items for the public, it has to be done in a way that limits the transmission of COVID-19 by taking the following measures:

  • minimise, or eliminate if possible, physical interactions amongst staff and with and between customers,
  • ensure appropriate health, hygiene and safety measures are in place,
  • restrict activity to only what is essential during the Alert Level 4 period.

Please continue to check the COVID19 page for updates and details on how to limit public health risks:           


Assistance for your business please refer to: –


The SSAA have been inundated with many inquiries from members relating to specific operational issues. We are in the process of answering those via a Q & A format.  This is available in the Members Only Section on the website, under Industry News

We will continue to update this list.