Grand Hyatt Melbourne | 14 – 16 November

The Destination
The Program
The Tickets
Pre Arrival Letter
Melbourne | 14-16 Nov
Fundamentals in Focus

Convention 2023 brings together the self storage industry over three incredible days this November in the heart of Melbourne. Don’t miss your opportunity to connect, learn and explore the fundamentals of the Australasian self storage sector.

Grand Hyatt Melbourne | 14 -16 Nov

From demand drivers to developments, management and marketing, there’s plenty to focus on at MEL23.
View Program Below
14 – 16 November
What to expect

Join us for workshops, panels and plenary sessions led by local and international experts. Investors, developers and owners will delve into the fundamentals driving growth across the industry while operators and staff will focus on key operational fundamentals that will help chart the course in our changing economy.

Across three days, you’ll have the chance to meet those new to self storage, experienced suppliers, senior executives and industry pioneers. Everyone will enjoy coming together to talk self storage in the vibrant heart of Melbourne.

Discover all the latest products, services and innovations designed for self storage success in the trade show. 
Exhibitor & Sponsorship Opportunities
Program
Monday
Tuesday
Wednesday
Thursday
Grand Hyatt Melbourne | 14 – 16 Nov
Download Program
Monday
13/11/23
Golf Tournament

Presented by VISY Boxes and More, join fellow SSAA Members as Australia and New Zealand take to the greens at the renowned Sandy Links Golf Course.

12:00 noon

Tuesday
14/11/23
Manager Workshop

Self storage managers will learn the latest in sales, marketing and self storage operations.

10:00am

Tuesday
14/11/23
Self Storage Facility Tours

Departing from the Grand Hyatt, explore some of Melbourne’s show-stopping self storage facilities. Choose from self storage or self storage and container storage.

12:00 noon – 4:00pm

Tuesday
14/11/23
Welcome Event: Baller’s Clubhouse

Stroll down a Melbourne laneway and get ready to have a ball at the Clubhouse. Get the party started early and play on into the night.

5:45pm-9:00pm

Wednesday
15/11/23
Networking Breakfast presented by StorHub

Start the morning with an informal industry networking breakfast, presented by StorHub. Breakfast served buffet-style in The Residence.

7:30am

Wednesday
15/11/23
Fundamentals in Focus

Leading demographer Bernard Salt explores the macroeconomic outlook and what’s driving self storage fundamentals.

8:30am

Wednesday
15/11/23
2023 Industry Snapshot

Join Linda Sharkey of Cushman and Wakefield as she shares the highlights from the SSAA Industry Snapshot 2023.

9:45am

Wednesday
15/11/23
Morning Tea presented by StorAxxS

Session break

10:15am

Wednesday
15/11/23
Insurance Solutions

SSAA CEO Makala Ffrench Castelli will provide an update on the insurance market and other alternative solutions for the sector.

10:45am

Wednesday
15/11/23
AU & NZ Legal Sessions

AU Members: The New Self Storage Agreement
Join Nick Miller in the Savoy Ballroom for an update on the self storage agreement suite and changes in the legal landscape with Hunt & Hunt.

NZ Members: The Self Storage Legal Landscape
New Zealand members are invited to join Darryl King of Jackson Russell for an informative NZ-specific legal session.

11:15am

Wednesday
15/11/23
Preparing now for What’s Next: Michael McQueen, presented by Storage King

Hear from trend forecaster and futurist Michael McQueen on shifts in consumer habits, the acceleration of AI and other key trends set to shape the next decade. Presented by Storage King

12:00pm

Wednesday
15/11/23
Lunch in the Trade Show – presented by StorAxxS

Session break

12:45pm

Wednesday
15/11/23
Afternoon Workshop Electives

Development Fundamentals
Hear from a range of industry experts across design, development and investment on getting the fundamentals right as they step through a self storage project from start to finish. Speakers include experts from: Janus Australia, Regis Built, Southwell Lifts & Hoists, Storco, Storcad, Storage Security, Total Constructions and more.

Operating Fundamentals
Enjoy 20-minute power sessions on hot topics including marketing, revenue management, talent management and compliance. Speakers: Stephen Hughes (R6 Digital), Aaron Alsweiler (Safe Store), Damien Gooden (HR Central), Stuart West (Action OHS).

2:00pm

Wednesday
15/11/23
Afternoon Tea/ Women in Storage

Session break

Women in Storage: Share in a special afternoon with the women in self storage at The Residence and help co-create the 2024 Women in Storage leadership program.

3:30pm

Wednesday
15/11/23
Trade Show in the Spotlight

Explore all the innovations and engage with leading industry suppliers over drinks at Trade Show in the Spotlight.

5:00pm

Wednesday
15/11/23

Dine with an Industry Leader

Meet in the Networking Lounge at 6.45pm if you’ve selected to dine with industry leaders at some of Melbourne’s great venues around Collins Street/Flinders Lane:

San Telmo with Sam Kennard – CEO, Kennards Self Storage:
Share an intimate dinner with an industry pioneer while feasting on Argentinian fare. Enjoy dinner in the wine room as you garner insights from Sam’s industry experience and self storage journey.

Victoria by Farmer’s Daughters with Linda Sharkey – Divisional Director, Cushman & Wakefield:
Enjoy a shared-style three courses celebrating local Victorian produce as you unpack industry metrics and insights with leading self storage valuer, Linda Sharkey.

Victoria by Farmer’s Daughters with Aaron Alsweiler – General Manager, Safe Store NZ:
Enjoy a shared-style three courses celebrating local Victorian produce. Those from either side of the Tasman are welcome, though expect Aaron to lead the discussion towards all things Kiwi!

Lucy Liu hosted by independent owner/operators and SSAA Directors Ned Coten, David Daddow & Adrian Wylde:
Meet like-minded operators and feast on shared South East Asian delights in a private dining room down Oliver Lane.

*Places are limited for these dining experiences. Book online during registration.
Subject to availability.

7:00pm

Thursday
16/11/23
Breakfast

Start the morning with breakfast in the Trade Show.

7:45am

Thursday
16/11/23
Self Storage Fundamentals

Join Thomas Whalan of Rent A Space as he hosts an insightful discussion with Sam Kennard of Kennard’s Self Storage, Michael Tate of Storage King and Caroline Plowman of National Mini Storage on sector fundamentals, opportunities and challenges in the current climate.

8:45am

Thursday
16/11/23
Customer Experience Fundamentals

Join international self storage sales and marketing expert Christel Land as she explores the fundamentals of exceptional customer experience in self storage.

9:30am

Thursday
16/11/23
Morning Tea in the Trade Show, presented by StorAxxS

Session break

10:15am

Thursday
16/11/23
In Focus: Technology, Automation and Artificial Intelligence

Join Pete Frayser of Janus International, Michael Dogger of R6 Digital, Haydn Salvas of Storman and Leigh Ridgway of TAXIBOX to discuss the now and next for technology and AI in self Storage.

10:45am

Thursday
16/11/23
Understanding Your Neighbourhood

Urban designer and co-founder of Neighbourlytics, Jessica Christiansen-Franks, turns the spotlight on three different growth regions for self storage, unearthing some of the sociodemographic factors that are fundamental to self storage.

11:30am

Thursday
16/11/23
In Focus: Security and Protection

Hear from experts in security and law enforcement as they share practical advice on crime prevention and strategies to help keep your assets secure.

12:00pm

Thursday
16/11/23
Lunch in the Trade Show, presented by StorAxxS

Session break

12:30pm

Thursday
16/11/23
Global Perspectives

Join global panellists Terry Bagley of Janus International, Mike Hagbeck of StorHub and John McGlynn of Scottish Capital as they explore self storage trends and insights from across the USA, UK and Asia.

1:45pm

Thursday
16/11/23
High Performance Fundamentals

Emma Murray has guided AFL teams to premierships, motorsport drivers to championships and Olympic athletes to the podium – now she’s here to help guide you to greater productivity and performance.

2:30pm

Thursday
16/11/23
Closing Remarks

Competition Winners and Closing Remarks

3:30pm

Thursday
16/11/23
Cocktail Hour

Kick off the night in style with cocktails and canapés in The Residence.

6:00pm

Thursday
16/11/23
SSAA Awards for Excellence

Presented by VISY Boxes & More, celebrate industry excellence at the self storage gala event of the year. Enjoy fine dining, cheer on our winners and then dance the night away!

Award Entries:
Get a head start on your entries for the SSAA Awards for Excellence – applications now open!

7:00pm

Speakers

Leading Demographer

Trends Expert

Divisional Director

Cushman & Wakefield

Sales & Marketing Expert

Clover Four

High Performance Coach

Presented by

Celebrate the best of industry at the SSAA Awards for Excellence gala event, proudly presented by VISY Boxes and More.

Nominations now open! Closing 30 September.

Awards Info Kit
Start Your Nomination

Grand Hyatt Melbourne | 14-16 Nov

The Grand Hyatt

Immersed in the centre of all that Melbourne has to offer, the Grand Hyatt Collins St is a destination where city meets culture. Situated amongst high fashion, fine dining and just steps away from Federation Square and Melbourne’s hidden laneways, the Grand Hyatt offers attendees the perfect balance of business and pleasure.

Enjoy a range of accommodation options, explore the renowned Flinders Lane where you can dine at any number of Melbourne’s best restaurants and bar hop late into the evening before a short walk back to the hotel.

View Accomodation
Registration
Grand Hyatt Melbourne | 14-16 Nov

Early bird offer ends 31 August. Book early to avoid disappointment!

Build Your Own
Flexi

Want to pick and choose the sessions and activities you would like to attend?

The Build-Your-Own ticket type allows you to create a customised Convention experience, allowing you to pick and choose session add-ons from our extensive program:

  • Golf Tournament
  • Facility Tour
  • Welcome Event (Ballers Clubhouse)
  • Day One (Wednesday) Sessions
  • Industry Leader Dining
  • Day Two (Thursday) Sessions
  • Women in Storage function
  • SSAA Awards for Excellence Gala Dinner

Accommodation available to book during registration. 

*Members Only

Get Tickets
Best Value
3-Day All Inclusive*
$1949

Full registration including:

  • Facility tours
  • All workshops and speaker sessions
  • Industry breakfasts
  • Welcome Event
  • Trade Show in the Spotlight
  • Awards for Excellence Gala Evening

Optional Ticket Add-ons:

  • Golf Tournament (presented by VISY Boxes & More)
  • Women in Storage
  • Industry Leader Dinner

Group Booking Discount: Purchase four or more 3-Day All-Inclusive tickets to receive a 5% discount!

Accommodation available to book during registration. 

*Members Only

Get Tickets
Suppliers & Exhibitors
$2199

Access to all activities Tuesday-Thursday

Full registration including:

  • Facility tours
  • All workshops and speaker sessions
  • Industry breakfasts
  • Welcome Event
  • Trade Show in the Spotlight
  • Awards for Excellence Gala Evening

Optional Ticket Add-ons:

  • Golf Tournament (presented by VISY Boxes & More)
  • Women in Storage
  • Industry Leader Dinner

Group Discount: Purchase three (3) or more Supplier Attendance Only (no Trade Stand) tickets to receive a 5% discount!

Accommodation available to book during registration. 

*Members Only

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Countdown to Convention!
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FAQs
If you have any further questions, reach out to our SSAA Team.

Full delegate registration includes:

  • All convention plenary sessions, panel discussions and workshops over the three days
  • Daytime catering: Breakfast, Lunch, Morning & Afternoon Tea
  • Facility Tours (Tuesday)
  • Welcome Event at Ballers Clubhouse (Tuesday)
  • SSAA Breakfast at The Residence (Wednesday)
  • Trade Show in Spotlight Cocktail session (Wednesday)
  • SSAA Trade Show Breakfast (Thursday)
  • Cocktails & Canapes (Thursday)
  • SSAA Awards Gala Dinner (Thursday)

The golf package, women in storage and dine with an industry leader can be purchased separately during the registration process. Accommodation is also available to book during the registration process.

Yes, you can build your own ticket using the Flexi option. Add each individual event you’d like to attend plus any accommodation options to build your convention registration. This ticket is also ideal for members who are bringing their partners who would like to join for the social aspects of MEL23. If you end up building in most of the events and activities, it will be more cost effective to purchase the All Inclusive ticket!

Yes, this is a members-only event. To join SSAA please visit the website and select “Become A Member” to join online, or contact membership@selfstorage.com.au.

Partners are welcome to attend the social aspects of the convention and can register for social events via the build your own registration form. If you’re bringing your family and need assistance arranging babysitting, please let us know.

No, simply indicate that you’d like to include accommodation during the registration process and we will secure the accommodation booking for you. There are two room types available – King Room or Twin Share. 

What is the closest airport?
The closest airport is Melbourne Airport. 

Do I need to book airport transfers to the venue?
Yes, you’ll need to make your own arrangements for airport transfers to and from the venue. A taxi or Uber is the most convenient option. 

Please contact the SSAA team at membership@selfstorage.com.au and provide the details of your current registration and the changes you’d like to make.

Up to four weeks before the event, attendees who need to cancel will be refunded the full amount minus a $20 administration fee. 

Up to two days before the event, attendees can substitute a colleague or delegate their place by emailing the details of the new attendee to admin@selfstorage.com.au.

For terms and conditions, please refer to www.selfstorage.org.au/events.

Testimonials
"Always recommend the SSAA conventions to anyone as its the best place to talk and learn"
NSW Member
"The content catered for newcomers and experienced operators alike"
VIC Member
"The venue was terrific, exhibitors great, networking excellent and the speakers were interesting"
Self Storage Operator
Enjoy everything Melbourne has to offer

Being in the centre of Australia’s cultural capital makes it easy to explore all that Melbourne has to offer. With outstanding art galleries, iconic sports grounds and a world-class theatre, comedy and music scene all close by, there’s something for everyone at MEL23.

Grand Hyatt Melbourne | 14-16 Nov

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Grand Hyatt Melbourne | 14 -16 November
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